Sales Policy for Neatopis.com

Welcome to Neatopis.com! We are committed to offering high-quality closet organizers and storage solutions to help you maintain a neat and organized space. Our Sales Policy outlines the terms of purchasing, order processing, shipping, returns, and refunds. By shopping with us, you agree to the terms set forth in this policy.

1. Order Processing

  • All orders will be processed promptly once confirmed. After placing your order, you will receive an email with the details and estimated delivery date.
  • Please ensure that all order information is accurate before submitting, as changes to orders cannot be made after confirmation.

2. Shipping and Delivery

  • Domestic Shipping: We offer fast shipping within the United States. Delivery times are typically between 3-7 business days depending on your location.
  • Shipping Fees: Standard shipping fees apply, with free shipping available on orders over $50.
  • Tracking Information: Once your order is shipped, you will receive tracking information to follow your package’s progress.

3. Return and Refund Policy

  • Return Period: Items can be returned within 30 days from the delivery date, as long as they are unused, in original condition, and in the original packaging.
  • Return Process: To start a return, please contact us at [email protected] or call us at (415) 380-8145. We will assist you in processing the return.
  • Refund Process: Once the return is approved, refunds will be issued to your original payment method. Refunds are typically processed within 5-10 business days.

4. Exchanges

  • Defective or Incorrect Products: If your item is defective or incorrect, please contact us within 7 days of receiving it for an exchange.
  • Exchange Procedure: Our team will guide you through the exchange process, including providing shipping instructions for the return.

5. Payment Methods

  • We accept a variety of payment options, including major credit cards and PayPal, ensuring secure transactions for every purchase.
  • Pricing: All prices are listed in USD. We reserve the right to change prices at any time without prior notice.
  • Sales Tax: Sales tax is applied in accordance with state and local regulations.

6. Contact Information

For any questions or issues regarding your order or the Sales Policy, feel free to contact us:

Thank you for choosing Neatopis.com for your closet organizers and storage solutions! We look forward to helping you maintain a clean and organized space.